Privacy Policy

---

Introduction

At Back to Health Chiropractic, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our practice. By using our website, you agree to the terms described here.

Information We Collect

We may collect the following types of information:

Personal Identification Information — your name, email address, phone number, and mailing address when you contact us or book an appointment

Health Information — information you provide when completing intake forms or communicating with our office about your care

Website Usage Data — pages visited, time spent on the site, browser type, and IP address (collected automatically via cookies and analytics tools)

Communications — messages, emails, or form submissions you send to us

How We Use Your Information

We use the information we collect to:

Schedule and manage your appointments

Respond to your inquiries and provide patient support

Send appointment reminders or health-related communications (with your consent)

Improve our website and patient experience

Comply with applicable laws and regulations, including HIPAA where applicable

We do not sell, rent, or trade your personal information to third parties.

HIPAA & Health Information

As a chiropractic healthcare provider, we are committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Your health records and treatment information are handled separately under our Notice of Privacy Practices, which is available at our office upon request.

Cookies & Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to help us understand how visitors use our site. You can disable cookies in your browser settings at any time. Disabling cookies may affect some website functionality.

Third-Party Links

Our website may contain links to third-party websites (such as Google Maps or review platforms). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

Data Security

We take reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.

Your Rights

You have the right to:

Request access to the personal information we hold about you

Request correction of inaccurate information

Request deletion of your information, subject to legal and regulatory requirements

Opt out of marketing communications at any time

To exercise any of these rights, please contact us at the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please reach out:

Back to Health Chiropractic

848 Lincoln Ave, Alameda, CA 94501

📞 (510) 523-5000

🌐 backtohealthalameda.com